Privacy Policy | River Noa

Welcome to the privacy policy of River Noa, where we prioritize the privacy of our customers. This policy details how we handle personal information both online and offline, including interactions through our website (“Site”), customer service communications, social media engagements, and other interactions with us (collectively referred to as the “Services”).

If you have any questions, please reach out to us as detailed below. For different formats of this policy due to disability, please contact us at info@rivernoa.com.

Note: This policy doesn’t apply to information collected as part of employment or contracting relationships.

Understanding Our Privacy Policy

By using our Site and Services or providing personal information to us, you agree to the collection and use of information in accordance with this policy. If you disagree with any term here, please refrain from using our Sites and Services.

Categories of Personal Information We Collect

Depending on your interaction with us, we collect different types of personal information, including:

Contact Information: Full name, mailing and shipping addresses, email, telephone numbers.

Identifiers: Account usernames and passwords, IP addresses, social media usernames.

Financial Information: Credit card details, billing addresses.

Commercial Information: Records of purchases and purchasing histories.

Internet or Electronic Usage Data: Interaction history with our network and website, IP addresses, browsing time.

Geolocation Data: General region or area of access.

Inferences: Preferences, behavior, and attitudes based on collected data.

How We Collect Personal Information

We gather personal information:

Directly from you, including contact and financial details.

Automatically, using browser cookies and similar tools when you access our Sites.

Purposes for Collecting Personal Information

We use your information to:

Provide and improve our products and services.

Handle transactions and customer support.

Conduct business operations and marketing.

Enhance website functionality and security.

Develop new offerings and improve existing ones.

Comply with legal obligations and defend our legal interests.

Disclosure of Personal Information

We may share your information with:

Service Providers: To support our operations (e.g., payment processing, order fulfillment).

Analytics/Advertising Partners: For marketing and advertising efforts.

Government Entities: When required by law.

Combining Information

We may combine information from various sources, including third-party sites and across devices.

Sensitive Personal Information

Please avoid sending us sensitive personal information unless specifically requested.

Data Retention

We retain your information as long as necessary for our operations and legal obligations.

Cookies, Analytics, and Tracking Technology

Cookies and Tracking: We use cookies and similar technologies for site functionality and user experience improvement.

Google Analytics: We use Google Analytics services. Opt-out options are available.

Links to Other Websites: Our site may link to other websites with different privacy practices.

Security Measures

We strive to protect your personal information but cannot guarantee absolute security.

Marketing Communications

You can opt out of marketing emails through the unsubscribe link or by contacting us.

California Privacy Rights

California residents have specific rights under the CCPA, including requests about personal information handling and opting out of certain data uses.

For questions about this policy, please email us at info@rivernoa.com.

Updates to Our Privacy Policy

We may update this policy periodically. The “Last Updated” date indicates the most recent revision.

By using River Noa services, you acknowledge this Privacy Policy and agree to its terms.

Effective Date: November 1, 2023

Last Updated: December 21, 2023